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Person-centred NDIS support in Werribee

Your life.
Your goals.
The right support.

You bring the goals. We help you find the way.
NDIS support coordination and recovery coaching that puts you at the centre.

Find your supportLet’s have a conversation
Your choice, alwaysAt your paceBuilt around you
A woman using a wheelchair and a support coordinator sharing a relaxed conversation in a leafy park
A little support.
A world of possibilities.Every journey starts with you.
Real connection. Everyday possibilities.
A clearer path starts hereRecovery coaching Level 2 coordination Level 3 coordination

Good support starts with
seeing the whole person.

Your voice
heard and respected
Your choices
at the heart of the plan
Your next step
made a little clearer

A clearer path to the support you need

Different needs. The same care.

Whether you’re making sense of your NDIS plan or taking the next step in your recovery, we start with you.

Compare our services
A man and a woman recovery coach having a relaxed conversation at a sunlit cafe table.
Psychosocial support

Recovery coaching

Explore what matters to you, make sense of your supports, and take practical steps towards a life you choose.

Explore recovery coaching
Two women reviewing unmarked paperwork together at a wooden table in a bright community room.
Level 2 · NDIS support

Support coordination

Understand your NDIS plan, explore providers and build the skills to organise support that works for you.

Explore support coordination
A woman with a walking stick leading a conversation with two support professionals around a table.
Level 3 · Specialist support

Specialist coordination

Explore coordinated support for complex situations, barriers to services and changing support arrangements.

Explore specialist coordination

Let’s make the first step easier

Not sure where to start?
That’s okay.

You don’t need to have all the answers. Our short support finder helps you explore a starting point, without sharing any personal information.

Help me find my support

What would you like a hand with?

My recovery and everyday wellbeingMaking sense of my NDIS planA more complex support situation
Four adults, including a man using a wheelchair, enjoying a conversation on a community garden path

People first. Always.

You’re a person.
A whole world of possibilities.

You have your own story, strengths and hopes for the future. Support should make room for all of them.

  • A relationship built on listening

    We start with what matters to you and how you want to be supported.

  • Practical steps, at your pace

    Clear conversations and manageable goals, with room for change.

  • Connection that supports your choices

    Explore providers and community options that fit your life.

Get to know our approach

From a first hello to a way forward

A little less overwhelming.

You can ask questions, take your time and include someone you trust.

01

Start with a conversation

Tell us a little about what you’re looking for. There’s no need to share a diagnosis or have everything figured out.

02

Explore what fits

We’ll discuss your goals, the support you’re seeking, your plan funding and whether the service is a suitable match.

03

Agree on your next step

Understand the support, costs and contact arrangements before making a choice about starting.

A little knowledge. A lot more confidence.

Make your next step an informed one.

Plain-language guides for your NDIS plan, your support team and your everyday goals.

All helpful resources
Two women discussing support preferences together at a wooden table.
Getting started4 min read

Your first meeting, made a little easier

A practical checklist for a first conversation with a support coordinator or recovery coach, at a pace that suits you.

Read the guide
A participant indicating a blank sheet while a support coordinator listens beside her.
Your NDIS plan4 min read

Support coordination, in everyday language

Understand the different coordination roles and prepare useful questions about the support in your plan.

Read the guide
A man and a woman having a relaxed recovery support conversation in a sunny cafe.
Recovery & wellbeing4 min read

Recovery at your own pace

Explore personal priorities, small steps and questions to bring to a recovery-coaching conversation.

Read the guide

Your questions are welcome

Let’s clear a few things up.

Have something else on your mind? Ask us a question.

I am not sure which service to ask about. Where can I start?

Use the support finder to explore a service page, or select “Not sure yet” when making an enquiry. The finder offers navigation suggestions rather than a funding or clinical decision. Your plan, needs and service fit still need to be discussed.

Do I need to send my NDIS plan to make an enquiry?

No. A name, email and brief service preference are enough to start. Please do not send your NDIS number, medical history, plan or reports through the website. Relevant information can be discussed through an agreed process later.

Can a family member, carer or professional make a referral?

Yes. Use the referral page and confirm that you have the participant’s permission to make contact. Keep the message brief and leave sensitive information out. The participant’s preferences remain central when discussing any proposed support.

Where is Support Stream Solutions based?

Support Stream Solutions is based in Werribee, Victoria 3030. Contact us to discuss your location, service fit, current availability and possible meeting arrangements before booking.

Can my NDIS plan pay for these services?

That depends on the funding in your plan and the service you need. Level 3 specialist support coordination must be included in your plan. Check the relevant funding, how it is managed and the agreed costs before support begins; your my NDIS contact can help clarify the plan.

A conversation is a good place to start

You don’t have to work
it all out on your own.

Tell us what matters to you. We’ll help you explore the next step.

Let’s talk about your supportMake a referral